Complain and keep tabs on useless old line manager (9)

I haven't cracked this one yet — but the brilliant team at Fifteensquared have:

Rail(=complain, as in "rail about something") + track(=keep tabs on). Useless is deservedly part of the definition. I remember once during the days of Railtrack approaching the information desk to ask if there were any trains running. The guy on the desk just got up and walked away because he'd had enough.